Meet Staff Member Sandy Oliver

Q) How did you come across the Nerang RSL and can you share a bit about yourself?

“I was fortunate to hear about the Nerang RSL and the opportunity for a job due to a mutual good friend who already worked at the club. They encouraged me for some time to make a move as I had been a stay at home parent for over 12 years prior – I’ve been employed at the Nerang RSL for around 14 months now and really enjoy it. I have a work experience background in the industry
having completed an Associate Diploma in Tourism and Hospitality Management at TAFE in Sydney back many moons ago, when I finished my final schooling (I won’t mention the year). I initially started work at the Epping Club in Sydney, which was my home town growing up, as the Gaming and Safe Supervisor and moved on to working on the table games at the Sydney Harbour Casino when it first opened (this was where I met my partner for life, Michael!). I also went on over the next 20 years to work in the tourism industry expanding my work experience at other major
organisations including Flight Centre and Virgin Airlines. I have now come full circle in my career and am back in the RSL community here at Nerang and loving it.

Q) Can you share a little about your role at Nerang RSL?

“I absolutely love my new role at the Nerang RSL as a Gaming Attendant and have realised since working here, that it is a very community oriented place to work. I assist members and visitors on the floor with gaming payouts, poker machine questions, beverage and food orders (and exceptional customer service of course!). I love to ensure each and every member feels welcomed and has a positive and memorable experience at our Club.”

Q) What are some of the promotions held in the Gaming Lounge at Nerang RSL?

“We have a variety of promotions ongoing and new ones that come up throughout the year. We have daily promotions during the week such as pick a box, our Members Draw, raffles and funny money as well as larger promotions which I have seen being a $10k giveaway and also a Car giveaway. These days and nights are a huge success and attract large crowds to the Club.”

Q) What is one of your favourite memories or a highlight of your time at the Nerang RSL?

“There is always a wonderful mix of people to work alongside of and so many amazing people and members to meet – it has been eye opening and so rewarding coming back to work after so many years. I also recently experienced the Remembrance Day ceremony at the club which was extremely moving. Some of my family members have previously served in the Armed Services, so it was nice to see everyone come together on the day.”

Q) What are you likely doing when you’re not at the RSL?

“Having my three kids, Christian 13, Georgia 10 and Hannah 9, I am kept exceptionally busy with appointments. Most of my spare time is looking after and making sure they are resilient, happy and content. My elder two kids have a rare condition called Usher Syndrome – they were born profoundly deaf and are now living with the progressive eye condition called Retinitis Pigmentosa (RP), ultimately causing very fast vision loss. Our life as parents now focuses on giving them the best opportunities before their vision deteriorates more. they have never travelled so we have a good looking bucket list for them. My two eldest are now classified as legally blind having only 10 degrees peripheral vision. Unfortunate yes, but most days we try to look forward, despite the obstacles, look to the positive and always have a very “can do” attitude. You’ll see that in my smile and happy spirit every day at the Club.”

Q) Do you have any hobbies or talents that your colleagues don’t know about?

“Being a mum to three young children, with the kids having so many talents themselves and extra challenges, I find myself as the typical mum running them around like a taxi driver when I am not working. My special talent is juggling all three with their school and extracurricular activities and affording to pay for it all. Thus a big reason for returning back to work. Haha!”