Meet Staff Member Lisa Quigan
How did you get involved with Nerang RSL?
“My sister-in-law was a cashier at the RSL and mentioned to me that they needed staff. I had worked in a casino prior, so I thought it was a perfect fit and decided to apply – I’ve been working at Nerang RSL for 18 years now.”
Can you share a little about your roles?
In my role as a cashier, I handle payouts and help guests within the Gaming lounge. I’ve also been involved in the administration side of things at the Club for about a year now, which I’m really enjoying. One day a week I help the administration team with aspects like membership mail outs, birthdays, welcoming letters for new members, and sending out ‘surprise and delight’ rewards bonuses to our members.”
What do you most enjoy about working at the RSL?
“I love the members! I get to meet many of our older guests and love to have a chat with them when they visit the Gaming Lounge. Having been at the Club for 18 years now, I’ve also worked alongside many other long-standing staff members who I’ve built great friendships with.”
Outside of your time at Nerang RSL, what is something you’d likely be doing?
“Being a professional tennis supporter! My son was a national level tennis player – and is now a professional coach – so I’ve always been very involved in the tennis world in terms of taking my son to training, travelling for tournaments and ultimately supporting his endeavors. I’m ecstatic to still be involved as I got my niece into tennis, so I still get to be the ‘tennis taxi’ and support her and take her to weekend tournaments too. I wouldn’t change a thing because I love being able to see the kids develop and grow doing something they love, in such a great environment.”
What is one of your highlights across your time working at Nerang RSL?
“Over my 18 years, I think the team at Nerang RSL has mastered being BUSY! We’ve become accustomed to the year-round busy schedule at Nerang RSL and I personally love that it keeps me on my toes. I also really enjoy the vibe that our big events bring and find it humbling to watch our services, such as our ANZAC Day proceedings grow year upon year.”